Dear Customers, Potential Customers and Website Visitors, As İstanexim, we attach great importance to the protection of your personal data. In this context, we would like to inform you about your personal data and processing processes as the "data controller" in accordance with the Personal Data Protection Law No. 6698 ("KVKK").

WHAT ARE YOUR PERSONAL DATA PROCESSED

Your identity information (Name, Surname, Date of Birth, ID Number)

Your contact information (Address, e-mail address, phone number)

Details of your use of the Site (your behavior on the Site, transactions, preferences, products visited, etc.)

Your Username and Password allocated specifically for you

Your company information (Company name, phone, address)

With the Establishment of the Membership Agreement;

Your identity information (Name, Surname, Date of birth, ID No)

Your contact information (Address, e-mail address, phone number

If you request an invoice, if you share it with us (ID No, Tax ID No)

Processing to be sent to the Payment Institution if you pay by credit card

If Wire Transfer is selected as Payment Method, Bank Iban and information about the Bank you use,

In case you are a User;

Your Username and Password specially allocated for you

Your company information (Company name, phone, address)

Records of the services provided by our company (Request and Complaint Management)

Records created with the form received regarding your complaints

If you are a user, the purpose of keeping the title of data processor within the framework of the electronic commerce system we provide .......... is the information of your customers that is formed only by storing and using the system without determining the purposes and means of processing,

In case you give permission for electronic commercial communication;

Your identity information (name, surname,)

Your contact details (address, e-mail address, phone number)

Details of your use of the Site (your behavior on the Site, transactions, preferences, products visited, etc.)

Your marketing information (demographic member/user/customer information such as date of birth, Site usage, shopping habits, address, and habits, shopping habits-preferences, likes and related comments regarding all kinds of products and services, campaigns, surveys, etc. utilized, invoice contents, payment methods (cash, credit card, etc.) and payment details (cash, credit card, etc.). and their contents, invoice contents, payment methods (cash, credit card etc.) and payment details (installment amount etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, identification information (cookies, web browser beacons-information, IP, beacon, wired-wireless network connection information etc.),

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;

General Purposes:

Your identity and contact information in order to resolve your problems and complaints if you contact us and to contact you when necessary,

Your identity, communication, invoice, shopping information for the purposes of fulfilling our obligations arising from the legislation, fulfilling our other legal obligations, especially information security with authorized and authorized public institutions and organizations,

Your identity, contact, invoice, shopping information in order to use all kinds of litigation, response and objection rights against official institutions and organizations such as courts, enforcement offices, arbitration committees in disputes arising from the contract,

Your identity and contact information in order to distinguish the records we have created for you in our system from the records of other customers and to enable you to benefit from after-sales operational processes without submitting an invoice / receipt

If you request an invoice to be issued, your identity and billing information in order to issue an invoice,

If you wish to make your payment by credit card, your credit card information in order to receive the payment (credit card information is transferred to the payment institution without being saved)

Your identity, shopping and billing information in order to fulfill our retention obligations arising from the legislation

In case you are a User,

Within the scope of the User Complaint and Request Form to ensure the development of our product and to respond to your requests immediately,

In the event that you are provided with your account information in order to track regular payments and make arrangements with your account information and to manage your Electronic Commerce environment,

The sales you make if you are a user, to ensure the execution of your electronic commerce site,

With the aim of managing your requests within the scope of the service provided and ensuring the electronic commerce of the Users in the best way with the best service principle,

For the purpose of managing your electronic commerce site with the business partners on the website or to whom we transfer your data upon your request,

If You Authorize Electronic Commercial Communication

We process your identity, contact, shopping and marketing information in order to create / make general or personalized campaigns, advantages, promotions, advertisements, information, marketing activities, and to carry out all kinds of commercial communication activities for you.

METHOD AND LEGAL REASON FOR COLLECTING YOUR PERSONAL DATA

Your personal data is processed by İstanexim within the framework of your Electronic Commercial Communication Permission obtained by automatic methods or electronic systems regarding your transactions, requests and complaints on the Site or your purchases, as well as all kinds of shopping, collection, delivery, transaction, survey filling on the Site.

As İstanexim, your personal data; .......... on the Site "data processing is necessary for the establishment and performance of the contract", "fulfillment of legal obligation" and "data processing is mandatory for the legitimate interests of the data controller" regarding the processes on the Site; "fulfillment of legal obligation" legal reason regarding our storage obligations arising from the legislation; In case you are a user, we collect your personal data based on the legal grounds of "data processing is necessary for the establishment and performance of the contract" and "data processing is mandatory for the exercise of the right" for the follow-up of your requests and complaints, in case you give Electronic Commercial Communication Permission and for the purpose of providing new services to you with your Data Business Partners, based on explicit consent legal reasons.

Explicit consent; It is clearly stipulated in other legislation to which our Company is subject,

Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, to provide the requested products and services and to fulfill the requirements of the contracts you have concluded,

It is necessary for the fulfillment of the legal obligation,

It has been made public by the person concerned,

Data processing is mandatory for the establishment, exercise or protection of a right,

Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Having your explicit consent; Personal data other than health, without seeking explicit consent in cases stipulated by law,

Personal data relating to health can only be transferred for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, by persons or authorized institutions and organizations under the obligation of confidentiality, without seeking the explicit consent of the person concerned.

TRANSFER OF YOUR PERSONAL DATA

Your personal data as {TITLE TO COME HERE};

With .......... business partners and service providers located in Turkey and abroad (call center, personal data collection service through devices, marketing consultancy, database, electronic message intermediary service providers, consultancy, etc.) for purposes such as receiving services such as information technologies, marketing activities, or consultancy, etc. requiring expertise, and receiving product and service support in personal data collection processes, or with abroad if the servers of our domestic business partners are abroad,

With our dealers and business partners with the aim of solving your purchases and all other product requests you make through the site,

The permission you give to our business partners who are on our site and whose services are offered and from whom we want to receive services

The information requested from us in order to fulfill our obligations to provide information, documents and other relevant obligations to the competent and authorized public institutions and organizations and judicial authorities and to exercise our legal rights such as the right to sue and reply to these institutions, organizations and authorities,

If you make your payment by credit card, we transfer your credit card information to third parties providing services such as the relevant bank, electronic payment institution, etc. without being recorded by ..............

YOUR RIGHTS

Pursuant to Article 11 of the Law; by the methods in the "Communication" section of this Policy 

Learn whether your Personal Data is being processed,

Request information if your Personal Data has been processed,

To learn the purpose of processing Personal Data and whether they are used in accordance with their purpose,

To know the third parties to whom your Personal Data is transferred domestically or abroad,

To request correction of your Personal Data if it is incomplete or incorrectly processed,

To request the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK legislation

Request notification to third parties to whom your Personal Data has been transferred,

Object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems

If you suffer damage due to unlawful processing of Personal Data, you have the right to demand compensation for this damage.

CONTACT US

As the Data Controller, you may send your applications to the e-mail address of ....... allocated for the application procedure ................... From your registered e-mail on the system, or in writing to the following address of ........... (We would like to remind you that in cases where the relevant request must be made in a certain procedure as required by law, the said procedure must be followed).

Address:

Telephone: